Refund policy

To request a return or exchange, please email us at:
shoplazystacks@gmail.com
We’ll guide you through the next steps :)

Note: If we don’t receive a response from you within 2 days of our reply, your return request may be cancelled which could place it outside the 7-day return window.

RETURNS

You have 7 days from the date of delivery to request a return.
Approved returns will be issued as store credit for the value of the returned item(s), excluding courier fees.

The following items are not eligible for return or exchange:

• Items marked as ‘Sale’
• Intimates (including underwear, bodysuits, bras)

EXCHANGES

If you need a different size or style, you’ll receive store credit once we’ve received and inspected your return.
The credit (minus courier fees) can be used to place a new order for your preferred item.

REFUNDS

Refunds are only considered in the rare case of an item arriving damaged or faulty. Each piece is thoroughly checked before shipping, but if there's an issue, we’ll make it right.

Once we’ve received and inspected the item, you’ll get an email update. If approved, your store credit will be issued within 3–5 working days